Shipping Policies

Last updated: 21st February 2026

Thank you for shopping with 4SURE. Please review our shipping terms below before placing your order.

1. Shipping Origin

All orders are processed and dispatched from our fulfilment facility in the United Kingdom.

We ship worldwide.

2. Order Processing Times

  • Orders are aimed to be dispatched the same or next working day.

  • Working days are Monday–Friday (excluding UK public holidays).

  • During high-volume periods (e.g. drops, launches, promotions), processing times may be slightly extended.

You will receive a confirmation email once your order has been dispatched.

3. UK Shipping

  • All UK orders are shipped via Royal Mail.

  • Delivery times vary depending on the shipping option selected at checkout.

  • Estimated delivery times are provided at checkout and are not guaranteed.

4. International Shipping

  • International orders are shipped using Royal Mail or DHL, depending on destination.

  • Delivery times vary based on:

    • Destination country

    • Courier

    • Shipping service selected at checkout

Estimated delivery timeframes are shown at checkout.

5. Customs, Duties & Taxes (International Orders)

  • International customers are responsible for any customs duties, import taxes, or clearance fees required by their country.

  • 4SURE is not responsible for delays caused by customs processing.

  • If a free shipping code is activated then the customer is still responsible for all taxes and duties. 

6. Shipping Delays

While we aim to dispatch orders promptly:

  • 4SURE is not responsible for shipping delays caused by:

    • Courier service disruptions

    • Customs processing

    • Weather conditions

    • Incorrect shipping information provided at checkout

Once an order has been handed to the courier, delivery is outside of our direct control.

7. Incorrect Addresses

Please ensure your shipping details are accurate at checkout.

We are not responsible for:

  • Orders shipped to incorrect addresses provided by the customer

  • Delays or losses resulting from inaccurate information

If you notice an error, contact us immediately.

8. Lost or Missing Parcels

If your parcel appears delayed or lost:

  1. Check your tracking information.

  2. Contact the courier directly.

  3. If unresolved, contact us and we will assist where possible.

Contact Us

For any shipping-related queries, please contact:

hello@4sureclothing.co.uk